Careers

Summary:

Guard property against fire, theft, vandalism, and illegal entry, along with assisting residents and visitors by performing the following duties:

• • Patrols, periodically, buildings and grounds.
  • Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons. Permits authorized persons to enter property.
  • Relieve the Front Desk Clerk for lunch and assist the desk clerk at other times when necessary.
  • First Responder: Will provide immediate first aid care to residents/employees and visitors in accordance with guidelines of the Heart Saver First Aid Course.

Benefits:

• 403(b)
• 403(b) matching

Schedule:

• 8 hour shift
• 3rd shift, 12am-8:30am Saturday & Sunday

Work Location: One location

When you work in the Memory Cottage at Cypress Glen Retirement Community, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! Cypress Glen is actively looking for a hospitality-minded supervisor-in-charge to join our growing team! Cypress Glen Retirement Community fully embraces a culture of hospitality. We take pride in setting the standard for extraordinary care. This means finding purpose in our job, and positively impacting the residents we serve. Our exceptional performance will lead to an exceptional experience. In everything we do, we do for residents. High‐quality customer service and hospitality is at the core of what we do.

Essential Duties and Responsibilities:

• Administers medications and treatment as ordered by the attending physician
• Communicate with the nurse for emergencies and needs of residents.
• Communicate with the Memory Care RN Manager & Associate Administrator any changes with a resident and maintain frequent communication with families.
• To check each resident at least every two hours or as necessary to assure that no needs are present such as: drying, cleaning, turning, feeding, offering liquids, and attendance in the unit.
• To promptly answer the call system and attend to resident needs/requests.
• To set up and serve meals in the dining room.
• Chart all pertinent information on resident’s charts.
• Notify the Memory Care Administrator, Memory Care Nurse Manager, and Charge Nurse in Assisted/Skilled Care when a resident becomes ill, is injured, or has a condition change.

Qualifications:

• Must be certified by the state of NC to pass medications in an Adult Care Home, or willing to take the course after hired.
• Must be certified by the state of NC as a Nursing Assistant I or II

Benefits:

• 403(b)
• 403(b) matching
• Tuition reimbursement

Schedule:

• Part Time positions available
• 8 hour shift
• 1st shift
• Every other weekend – Saturday & Sunday, with the possibility of working 1 or 2 shifts during the week when available.

Medical Specialty:

• Geriatrics

Physical Setting:

• Memory Care – Assisted Living

Work Location: One location, Ella G. Weyer Memory Cottage

Key Responsibilities:

Serves meals to patrons in dining establishment by performing the following duties:

• Sets assigned tables for meals
• Presents menu, answers questions, and makes suggestions regarding food and service
• Relays order to back line and serves courses from kitchen
• Observe diners to respond to any additional requests and to determine when meal has been completed
• Clears and resets tables at conclusion of each course
• Adhere to Corporate Compliance as stated in the Standards of Conduct
• Adhere to HIPAA regulations regarding the Protected Health Information (PHI) of the residents and employees
• Other duties as assigned

Schedule:

• Day shift
• Weekend availability
• Hours are from 11a.m. – 2 p.m. with the possibility of working 5p.m. – 7p.m shifts.

Benefits:

• • 403(b)
  • 403(b) matching

Experience:

• Serving Experience: 1 year (Preferred)
• Restaurant Experience: 1 year (Preferred)

Essential Duties and Responsibilities:

• To work in cooperation with any nursing assistant, nurses, and other departments in meeting the needs of the resident.
• Call the Nurse with emergencies of residents.
• Coordinate with the Health Services Coordinator any changes with a resident.
• To attend in-service training as scheduled.
• To follow facility policies and procedures in all areas of resident care.
• To observe North Carolina Nursing Home Patient’s Bill of Rights always.
• To be constantly aware of any safety hazards and assist in correcting them as appropriate.
• To be very professional in conversation with residents and their families.
• To provide personal care services to residents as appropriate to their needs and directed by the supervisor.
• To notify the nurse immediately of any changes in resident’s condition.
• To immediately report to the nurse any accident or incident involving the Nursing Assistant and/or the resident.
• To prudently use supplies and equipment needed in the care of the resident.

Hours are every other weekend – Saturday & Sunday with the possibility of working 1 or 2 shifts during the week if available.

Job Type: Part-time 1st, 2nd and 3rd shifts available.

Benefits:

• 403(b)
• 403(b) matching
• Tuition reimbursement

Medical Specialty:

• Geriatrics

Physical Setting:

• Long term care
• Nursing home

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Night shift
• Overnight shift
• Rotating weekends

Supplemental Pay:

• Differential pay

License/Certification:

• CNA (Preferred)
• CPR Certification (Preferred)

Work Location: One location

Key Responsibilities:

Aids in food preparation, and serves meals to patrons in the dining establishment by performing the following duties:

• Makes salads and desserts
• Helps with setting up the serving line
• Removes used trays and dishes from the tables in the dining room and transports them to the dish room
• Assist in dish room washing and putting away dishes
• Serve and set up meals in Healthcare, reset for the next meal
• Complete sanitation assignments
• Perform other duties as assigned

Benefits:

• 403(b)
• 403(b) matching

Schedule:

• 4pm – 8pm

Work Location: One location

Cypress Glen Retirement Community is seeking a dependable, service-oriented Valet Parking Attendant to join our team. Responsibilities include efficiently parking and retrieving resident vehicles and maintaining strict key control. This role is strictly focused on valet services, reporting directly to the Security Manager. 

Key Responsibilities:

• Safely park and retrieve resident vehicles in designated areas.
• Maintain strict security and control over all resident keys.
• Provide friendly, welcoming, and courteous service to residents and guests.
• Monitor front-drive area for smooth traffic flow.

Qualifications:

• Valid driver’s license with a clean driving record.
• Proven ability to drive both automatic and manual transmission vehicles.
• Strong attention to detail and high integrity for key management.
• Excellent customer service skills.

Position Hours: 10:30 am to 7:00 PM – Monday – Friday and other times as directed by the security manager.

Benefits:

• • 403(b)
  • 403(b) matching

POSITION SUMMARY

Operates and sets up the Café for serving breakfast and lunch.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

Sets up café and brings prepared food from the Kitchen

Prepare daily special

Serves Employees or Residents breakfast and lunch

Keeps adequate supply of food in stock

Scan café transactions using Point of Sale system

Balances receipts of daily income and submit to the Business Office

Practice safe food handling (gloves, hair restraints)

Follow good sanitation set by health department

Adhere to Corporate Compliance as stated in the Standards of Conduct

Adhere to HIPAA regulations regarding the Protected Health Information (PHI) of the residents and employees

Other Duties as required.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be a self starter, be able to work independently, and have good people skills, excellent communication skills.

EDUCATION and/or EXPERIENCE

One year experience in a snack bar or deli services.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles.  The noise level in the work environment is usually moderate.

Employees may be exposed to animals (pets) as residents may have pets in their home.

POSITION SUMMARY:

This position is responsible for maintenance and cleanliness of the community to include all interior and exterior buildings and landscape. The Plant Operations Manager provides guidance and support for Maintenance Team Leadership and Environmental Services Team Leadership to ensure that the Community is operating efficiently and compliant with Cypress Glen community standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Hire, train, supervise, discipline and create a positive work environment for Maintenance and Environmental Services staff

Work with the Director of Plant Operations to ensure that the community physical plant and grounds are maintained in a good state of repair and that the community projects a good visual image to the community at large

Responsible for daily operations of Environmental Services and Laundry departments to ensure compliance with federal/state regulations

Provide support and oversight of Maintenance Team Leadership

Monitor move-ins and move-outs and provide services pertinent to the department to ensure new Residences are ready for move-in in a timely manner

Advise Director on maintenance needs and progress of various special Projects

Assist in Development and Implementation of community preventive maintenance programs.

General Job Functions:

Cypress Glen embraces a comprehensive culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests: These promises are as follows. · We greet you warmly, by name and with a smile. · We treat everyone with courteous respect. · We anticipate your needs and act accordingly. · We listen and respond enthusiastically in a timely manner. · We hold ourselves and one another accountable. · We make you feel important. · We embrace and value our differences. · We ask, “Is there anything else I can do for you?” · We maintain high levels of professionalism, both in conduct and appearance, at all times. · We pay attention to details.

Observe and abide by all regulations to ensure that personal health information is protected during its collection, use, disclosure, storage, and destruction within the community; and to ensure only the minimum necessary information is known to function in this position

Assure resident safety

Follow written and oral directions

Maintain confidentiality of resident and community information

Assist new employees in following established community policies and procedures

Complete assignments timely, completely and accurately

Attend all in-service training as assigned or requested

Participate in interdisciplinary team and other community meetings as assigned or requested

Consistently work cooperatively with residents, co-workers, physicians, families, consultant personnel and other ancillary service providers

Observe all community safety policies and procedures. 12. Is observant of safety hazards and emergency situations, and reports to appropriate person or takes corrective action according to established procedures

Perform all other related duties as assigned in an effective, timely and professional manner.

EXPERIENCE & EDUCATION: 

3 or more years of experience in Project Management, Construction Management , Facility Management or Property Management required. Experience in a Healthcare Environment desired. Maintenance (HVAC, Plumbing, or Electrical) experience preferred.

Bachelor’s Degree or equivalent; or three to five years related experience and/ or training; or equivalent combination of education and experience may be accepted.

QUALIFICATIONS:

Have experience leading and managing a multi-disciplined Team

Leads to develop and motivate Team to exceed the expectations of Residents

Must have the ability to speak, read and comprehend the English language

Excellent Computer skills and communication skills (oral and written) required

Capable of administering employee incentive, retention and training programs to ensure a positive culture.

LICENSE/CERTIFICATION OR OTHER SPECIAL REQUIREMENTS:

Must possess current and valid driver’s license

Willingness to be available for any/all emergencies regarding the community

Must have an understanding of all building systems and their interdependence

Be able to conduct independent assessments of a contractor’s compliance with requirements of Scope of Work

SUMMARY

Assist the Director of Nursing in maintaining high standards of patient care and assure that all policies and procedures, state regulations and guidelines are practiced and adhered to in a timely manner. Overseeing the Medicare program and assure compliance

ESSENTIAL DUTIES AND RESPONSIBILITIES

Monitor and direct medical care and assistance to all residents in the healthcare facility

Supervisor for all nursing staff

Responsible for Quality Management monitoring

Attend mandatory in services and other required staff meetings

Responsible for addressing family, resident and employee concerns

Ensure compliance with facility policies and procedures

Ensure compliance with government regulatory policies and procedures

Act as interim DON as assigned

Assist charge nurses as needed in carrying out assignments

Responsible for “Nurse-on-Call” duty and cover staffing call outs as needed

Routine rounds of the facility as designated

Ensures pharmacy consultant recommendation reports are addressed in a timely manner

Coordinate and comply with staff-related training

Arranges in-service education for nursing staff

Coordinates and maintains an in-service file on each employee, noting dates and subjects completed

Review staff schedule to ensure scheduling requirements are met

Participate in admission decisions

Ensure timely assessment and date submission of MDS

Monitor documentation to support MDS and Medicare claims (nursing and therapy)

Ensure physician orders meet Medicare guidelines for skilled services

Ensure PPS policies, procedures and regulations are being met using web site resources to keep current and access information.

Participate ‘in care planning process

Maintain up-to-date care plans on all residents residing in skilled nursing and assisted living

Advise and effectively communicate the plan of care to nursing staff and ensure that the plan is being followed

Stay current on Medicare and state required MDS and RAI policies, procedures and regulations

Other Medicare duties as necessary and appropriate

Other duties as assigned

Adhere to Corporate Compliance as stated in the Standards of Conduct

Adhere to HIPAA regulations regarding the Protected Health Information (PHI) of the residents and employees

No Job Description can completely delineate all duties or responsibilities may be required of you. The Administrator or Director of nursing may, from time to time, assign additional duties.

SUPERVISORY RESPONSIBILITIES

Directly/indirectly supervise all employees in the Nursing Department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

EDUCATION and/or EXPERIENCE

Associate’s Degree (A. A.) and 3 to 5 years experience in a Long Term Care Facility.

CERTIFICATES, LICENSES, REGISTRATIONS

Registered Nurse in this state. Must have CPR Certification

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include division, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Works in well lighted, room. Work area may be subject to noise, distractions and interruptions. May be exposed to communicable diseases including Hepatitis B, bio hazards waste and verbal abuse, bruises and scratches from irrational residents.

Employees may be exposed to animals (pets) as residents may have pets in their home.

ATTENDANCE REQUIREMENTS

Employees are expected to arrive at work on their scheduled days ready to work. CYPRESS GLEN employees are expected to be part of a team and each team member is critical to getting the work getting done in an efficient and effective manner.

No Call/No Show: An employee who is absent from work without notification (no call/no show) will receive a written warning. A second no call no show will result in termination. Two consecutive days no call/no shows will be considered a voluntary resignation.

Excessive Tardiness: An employee who has excessive tardiness will also be subject to disciplinary action, up to and including termination.

Unexcused absence is absence from work without approval from one’s supervisor and/or without notification (i.e., no-call/no-show, unpaid absence). Tardiness, leaving early or an absence will be determined as unexcused at the discretion of management.

SUMMARY

To clean the resident rooms, common areas, and facility including the fixtures, furniture and equipment by performing the following duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES

Dust furniture, light fixtures, lamps, window ledges, air conditioner units, etc. Use furniture polish on furniture once per week.

Empty and wash ashtrays

Empty and change liners in all waste cans daily or when needed.

Clean and wash all basins, commodes, lavatories and fixtures.

Clean all chrome fixtures to avoid watermarks.

Spot clean all walls.

Check vacant rooms daily to keep fresh and keep orderly.

Pick up bottles, papers, etc., from floors, rooms, and put in proper place.

Report any repairs needed to the Housekeeping Team Leader.

Report any light bulbs out to the Housekeeping Team Leader.

Clean and dust resident rooms daily.

Clean windows in lobby and main entrance daily. Dust furniture.

Dust, clean, and vacuum Administrative Offices daily during the week.

Vacuum lobby and waiting areas daily.

Clean equipment and work areas daily.

Check for broken windows, etc. and repairs needed in resident’s rooms. Report repairs to Housekeeping Team Leader.

Pick up cleaning supplies for next day’s work at the end of the shift.

Follow cleaning schedules as outlined in Housekeeping Policies and Procedures.

Other duties as assigned.

Obey all safety and working rules of the facility at all times.

Adhere to Corporate Compliance as stated in the Standards of Conduct

Adhere to HIPAA regulations regarding the Protected Health Information (PHI) of the residents and employees

CHECK AND REPORT AS NEEDED:

Rooms that need more thorough cleaning.

Windows that need washing from the top.

Tile walls in bathroom and utility rooms.

Any unsafe working areas or hazards.

Any equipment that needs repairing or replacement.

Any accidents or incidents must be reported immediately.

MISCELLANEOUS DUTIES:

Attend in-service training classes as required.

Attend staff meetings as announced by the facility.

Obey all safety rules of the facility.

Use only supplies that are needed. Do not be wasteful.

Take care of all equipment entrusted to your care.

Be courteous and polite at all times.

PHYSICAL APPEARANCE

Clean, pressed clothing (Uniform) appropriate for position and nametags are job requirements. Personal hygiene maintained to eliminate offensive body odors.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The individual must be at least eighteen years of age due to handling of chemicals and the use of potentially hazardous equipment. Must be in good physical, mental and emotional health and willing to perform heavy lifting and tedious physical chores inside and when conditions warrant outside. Able to read and write with clarity sufficient to follow instructions identify materials from their labels and understand their directions for use and be able to make written reports when necessary.

EDUCATION and/or EXPERIENCE

High school Diploma or GED and one to three months experience.

CERTIFICATES, LICENSES, REGISTRATIONS

North Carolina Drivers license if operating company vehicles.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prolonged, extensive or considerable standing/walking. Frequently will move furniture or equipment.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds. Minimal stretching for boxes or supplies. Use of eyes for reading. Use of telephone and walkie-talkie for communication. Must be mobile and able to walk or manipulate throughout community. Must provide evidence of good health in accordance with CGRC policies.

WORK ENVIRONMENT

Spends majority of time in the residential areas of the campus. When working in patient/resident areas, the need for supplies for universal precautions (mask, gloves) must be used according to the CGRC policies and procedures. All persons working at a health care facility are at risk of TB exposure due to airborne transmission. This position is a minimal risk for HIV and HBV exposure.

All employees are potentially at risk for verbal abuse and occasionally physical abuse by the residents.

Employees may be exposed to animals (pets) as residents may have pets in their home.

ATTENDANCE REQUIREMENTS

Employees are expected to arrive at work on their scheduled days ready to work. CYPRESS GLEN employees are expected to be part of a team and each team member is critical to getting the work getting done in an efficient and effective manner.

No Call/No Show: An employee who is absent from work without notification (no call/no show) will receive a written warning. A second no call no show will result in termination. Two consecutive days no call/no shows will be considered a voluntary resignation.

Excessive Tardiness: An employee who has excessive tardiness will also be subject to disciplinary action, up to and including termination.

Unexcused absence is absence from work without approval from one’s supervisor and/or without notification (i.e., no-call/no-show, unpaid absence). Tardiness, leaving early or an absence will be determined as unexcused at the discretion of management.

Holiday Pay – All non-exempt staff will be paid double time for working any of the six established holidays. However, holiday pay will only be granted if an employee works their scheduled day before and after the holiday.